Terms and Conditions of Sale

Terms and Conditions of Sale

We undertake to supply the highest quality of products and services as offfered in our various products pages.

Most of our products carry a 12-month "carry-in" warranty to replace/repair defective parts. MGE UPS Systems carry a 24-month "carry-in" warranty, but that this excludes batteries which is normally only 12-months. This warranty covers faulty workmanship or product failure due to natural causes and excludes damage due to "Acts of God", flood, fire, riot, lightning, mains surges, tampering, attempted repair or investigation by un-authorised agents etc.

Any product found to be tampered with in any way will be excluded from this warranty and will be repaired/replaced at the going rate.

The cost of returning all products to us for the "carry-in" warranty will be for the purchasers account both to and from our offices.

It should be noted that under no circumstances will any software products be returned to us for credit as it has been previously deemed by ourselves that (a) the product is fully functional and complies with all the advertising and product description and (b) it has been proven that the product works on the device(s) that it was supplied for. We will undertake however to resolve any problems that might occur with installation and/or operation offerring technical support either directly or through a convenient third party if the geographical situation prohibits our direct involvement.

All products supplied will be packed suitably for transport and/or courier and every effort will be made to ensure that in-transit damage does not occur. Goods damaged in transit will be for the purchasers account unless it is proved otherwise, by an independant consultant, that it is the fault of ourselves.

We reserve the right to disclaim ourselves from any consequential damage that might occur from improper use or installation of all or any products that are supplied by ourselves.